Shipping and returns policy.

Delivery Schedule:


Delivery of our products is 24-48 hours from  placings the order for domestic shipments in Spain.

TRANPORTE EN ESPAÑA

 

 

Rangos de Peso

0,00-0,5Kg

0,5 Kg- 1,0 Kg

1,0Kg- 3,0 Kg

3,0 Kg- 5,0 Kg

5,0 Kg-10,0 Kg

10,0 Kg-15,0 Kg

 

 

 

Provincial

3,50

3,50

3,80

4,00

4,90

6,30

 

 

 

Comarcal

4,25

4,25

5,00

6,00

6,70

8,40

 

 

 

España Peninsular

4,75

4,75

6,20

7,25

9,00

10,50

 

 

 

Baleares barco

9,80

9,80

9,80

9,80

9,80

9,80

 

 

 

Baleares avión

11,00

11,00

11,00

11,00

11,00

11,00

 

 

 

Las Palmas, Tenerife

14,25

14,25

14,25

14,25

14,25

14,25

 

 

 


IN SPAIN for orders over 70 € transport is free

For international shipping in the CEE, the delivery time are 3-6 business days. Delivery is made through REDYSER / ENVIALIA in Spain and across GLS / UPS, etc in the international zone.

Deliveries are made Monday through Friday from 9 to 19 hours. No deliveries are made on Saturdays, Sundays and holidays. Orders placed on Saturday, Sunday and holidays will be counted and packaged on the first business day following the holiday.

Order processing times from 09:00 to 17:00. Orders placed outside of this strip of time will be processed the following business day. Orders placed during Saturdays, Sundays and holidays, will take effect the next business day, under the above conditions.

 

Cancellation and amendment:

It may cancel, change or modify the order without charge if the order is still in "Pending" status within 12 hours of ordering.

 

Missing Product in stock:

If there is any lack of stock or unavailability of an article, Salutem Shop will contact the customer to discuss this immediately and give a new term netrega or if not possible to serve the product, we will cancel.

Shipping charges include packaging, handling and shipping. We recommend you to group your items in one order. If two distinct orders must pay shipping costs for each.

 

 

Payment:

1) Payment by Pay Pal.
2) Pay by card.
3) Bank Transfer.
4) on delivery Only in Spain (3.5 euros surcharge on request).


Satisfaction or refund:

If the customer is not satisfied with your product, the deadline to request a refund set forth in 14 days from receipt of order. In this case the costs and collection costs borne by the customer.

Before making such refund the customer must contact our sales department via e-mail info@salutemshop.com, or phone 965 635999 where we will tell you as a refund. Any returns that have not been previously reported will be taken.

The item to be returned must be properly packaged for return, keep all accessories and documentation of origin.

 

 

The price return is originally contained in the order and will proceed to refund the amount, according to the method of payment used by the customer.



Faulty product:

Once Salutem Shop receives the defective product will send another. Salutem Shop will bear the cost of returning and shipping back.



Product by mistake does not correspond to the order:

Shop Salutem bear the costs of collecting the wrong item and send the correct order made.

DOMESTIC ORDERS:
-Provincial for orders in the province of Alicante.
-Comarcal For orders in Valencia and Castellón.
Peninsular-Spain: Spain than other islands.
-Balearics Boat Balearic plane.
-The Palmas and Tenerife.

INTERNATIONAL ORDERS:
-Europe 5: Germany, Belgium, France, Italy, Netherlands, Portugal, United Kingdom.
-Europe 6: Ireland, Finlancia, Sweden.
-Europe 8: Slovenia, Latvia, Ukraine.
62-Europe: Austria, Bulgaria, Bosnia Herzegovina, Cyprus, Denmark, Greece, Luxembourg, Poland, Czech Republic, Romania.

Portugal: Lisboa , Oporto

* No make international shipments to RUSSIA.

 

0,01-0,501Kg

0,501-1,0Kg

1,01-1,5 Kg

1,501-2Kg

2,01-2,5 Kg

2,501-3,0Kg

3,01-3,5Kg

Europa5

22,72

24,41

25,01

26,95

31,6

33,61

36,26

Europa6

22,72

24,41

25,01

28,28

32,94

36,27

40,26

Europa8

47,44

64,48

64,48

64,48

82,18

82,18

82,18

Europa62

30,28

32,28

38,93

44,25

48,24

52,24

56,23

 Portugal

 7,09

 7,09

 7,09

 7,09

 7,09

 7,09

 7,09